IN STORE TERMS & CONDITIONS

FORT FORMALWEAR TERMS AND CONDITIONS

 

Customers are asked to carefully read our Terms and Conditions below

PAYMENT OF ORDER

a) Customers are required to pay a 100% NON REFUNDABLE payment on the date of ordering their suits.

b) When purchasing a suit from the rail rather than ordering 100% must be paid and the suit taken home on purchase.

c) ALL ITEMS REMAIN THE PROPERTY OF FORT MENSWEAR LTD UNTIL PAID FOR IN FULL and may not be removed from the premises until full payment is received.

d) Monies are NOT REFUNDABLE or transferable to other orders. Once goods are ordered you have no rights if you simply change your mind (Sale of Goods Act 1979).

e) e) Customers should retain their sales contracts, and any other receipts as proof of purchase, and be sure to have read these TERMS AND CONDITIONS and fully understand the obligations herein.

f) All items purchased including suits and all accessories are non-returnable/refundable.

CANCELLATION OF ORDERS

a)Customers who cancel their sales contract are NOT entitled to a refund of ANY monies already paid up to and including the cancellation date. Please be aware that once suits are ordered minimum cancellation periods from suppliers apply to FORT Menswear, and under NO circumstances can this be changed. Suit orders will still have to be paid for in FULL if the wedding is cancelled for whatever reason. Costs will still be incurred to the suppliers and to FORT Menswear regardless of ANY circumstance.

b) For reasons of hygiene ALL ACCESSORIES, including shoes, which have been removed from the premises once paid for cannot be refunded or exchanged.

c) Shoes ordered for sizing must be tried on in-store so they can be exchanged in the condition received and within the time period set by the supplier if another size/style is required.

SIZING 

a) At the time of ordering, the customers body measurements will be taken. The customer’s order form will state what size suit will be ordered.

 

b) After the sales order contract has been signed and order placed, FORT Menswear CANNOT AND WILL NOT accept any responsibility in respect of any changes which may occur to the customers body measurements along with any subsequent alterations fees that occur.

 

c) It is the customers responsibility to communicate any significant changes to measurements as soon as possible.

 

d) Whilst suits can be taken in by tailor , it is NOT recommended that a suit is taken in more than a maximum of 2 sizes as this will adversely change the style and fit of the suit.

 

e) Suits can be made slightly bigger with alterations however please note that the options for this are limited.

 

 

DELIVERY OF ORDERS

 

a) FORT Formalwear cannot provide an exact delivery date for orders. This is dependent on current demands and will vary between brands.

 

b) FORT Formalwear will be able to give an approximate indication of a delivery month at the time of ordering, but this cannot be guaranteed and can change according to the brands commitments.

 

c) In the very unlikely event that a suit delivery will not meet the intended wedding date, FORT Formalwear cannot be held responsible.

  
ALTERATIONS

a) The purchase price of all suits and accessories EXCLUDES all costs in respect of alterations or fitting work howsoever this service is provided.

 

b) Fittings and alterations will not be carried out on any suit that is not fully paid for, under any circumstances.  If on a payment plan, the second payment is required at the alterations fitting along with the alterations cost.

 

c) FORT Menswear can recommend the services of a local tailors who provides independent alterations services (if the use of ours is not requested) but recommends that the grooms party undertake their own due diligence with regard tailor services.

 

d) Customers of FORT Menswear are not obliged to use the recommended seamstress for alterations, and any contract for fitting & alterations is wholly with your selected seamstress.

 

e) Payments for alterations services are to be paid prior to any work being done.

 

f) The suit brands tack pockets and vents.  These are left tacked however we can untack if requested.  Any damage caused to the suits by way of individuals untacking their own pockets and vents is not the responsibility of FORT Menswear.

  

  

STORAGE & COLLECTION

a) FORT Menswear can store your suits free of charge.

 

b) when you collect your suit/s you will have the opportunity to inspect the suit and check it is in acceptable condition.

 

c) once the suit/s is handed over, full responsibility is handed over to the customer, and FORT Menswear cannot be held responsible for any damage caused once the items are taken from the premise.

 

d) All suits must be cared for properly and handled with the correct care and attention. FORT Menswear will not be held accountable for issues with the suit/s associated with mishandling or lack of care and attention when handling.

 

e) Suit bags are not included in the price.  Suits are placed in protective plastic wrap however suits bags can be purchased from us at a separate cost.   We can place your suits in the suit bags ready for collection.

 

f) If customers do not collect their goods after 3 months of trying to make contact the contract will be deemed cancelled without any further notification and any monies paid will not be refunded.